INFO/TERMS

 

About Us

We are an online glass art gallery based in Asheville, N.C. USA. What began as an appreciation for glass has become a mission to help support Artists in the community and share their amazing work with you.

ORDERING & AVAILABILITY

All listed products are in stock and available. Contact us with any inquiries. You do not need an account to order from this site. 

 

NO FEE LAYAWAY 

We offer a no-fee Layaway Plan on any of our available pieces. We require a minimum of 40% Down Payment to hold the piece. We will then mark it sold in our store and give you up to two months to pay off the remainder. It's that simple and there are no extra fees involved! 

All cancelled plans are subject to a 20% restocking fee (of the total cost on layaway). Any amount paid that exceeds 20% of the items total cost, will be refunded or issued as store credit.

This plan is subject to change anytime.

SHIPPING, HANDLING & INSURANCE 

 

Adult signature is required for all items ordered from Spectra Glass Gallery.

Orders are typically shipped within 1-3 business days. We ship using a variety of carriers (2-5 days delivery) at no additional charge. If you wish to upgrade shipping speed to Express, please contact us.

Each order is packed with extreme care, using bubble wrap and peanuts to create a buffer around the hard case or inner box.

 

If there are any issues with your order or shipping, please contact us immediately.

RETURN & PRIVACY POLICY

There is a small window to cancel your order before it has shipped. After the order has shipped it is not possible to cancel the order. 

We suggest video documenting the opening of your package if the box shows signs of potential damage. If any items arrive damaged, please contact us immediately. All packaging and contents must be preserved for documentation in the event of an insurance claim. SpectraGlassArt@gmail.com

 

In the unlikely event that you receive the incorrect item, will will send a pre-paid return label to your email and issue a refund after receiving the returned item. Otherwise, ALL SALES ARE FINAL, NO RETURNS.

PAYMENTS, SECURITY & CONFIRMATION

All sales are now processed through the GlassPass payment escrow system for added security. https://glasspass.com/users/spectraglass

DISCLAIMER

For Tobacco use ONLY. All of our products are sold for Tobacco use only.

If the purchase of our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.

If you are under 21 you can not purchase glass products from Spectra Glass. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Spectra Glass accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.

CONDITIONS OF USE

By using http://www.SpectraGlassArt.com, you agree to the conditions stated above.